WHAT’S THE WORD
HOW DO CUSTOMERS CHOOSE YOU OVER YOUR COMPETITORS? YOUR REVIEWS.
Our objective is to put your business in the forefront. Positive Reviews are critical to make your business prominent amongst your competitors.
We can Help!
WHICH BUSINESS WOULD YOU CHOOSE
Studies show that 80% of consumers will choose a 4 star business, but only 14% will choose a 3 star business
(Source: Pepperdine Business School Study)
REVIEWS MATTER-GOOD REPUTATION IS BEST FORM OF MARKETING
OVERVIEW
Review Protector LLC is a Review Management Service. IT IS NOT SOFTWARE. Who has time to learn a new business? The management service Monitors, Alerts, Collects, Leverages Social Media, and Tracks Progress of all your reviews 24/7.
Its essentially a FULL TIME EMPLOYEE personally handling ALL your online reviews while promoting and protecting your online reputation for LESS than a software package you don’t know HOW TO USE!
Wouldn’t it be nice to monitor reviews and respond to negative customer reviews before they cause damage?
REVIEW AND
BUSINESS
HOW MUCH CAN REVIEWS IMPACT YOUR BUSINESS?
A single star rating improvement can improve revenue or sales by 5% to 9%
FINDING A
BUSINESS
While 82% find a local business from word-of-mouth, 66% find a local business from the internet.
Only 37% find a business through advertising and 23% from newspaper/magazines.
(Sources American Express OPEN Small Business Search Marketing Survey)
WHY DO YOU NEED HELP?
IT TAKES TIME AND EFFORT, UNLESS YOU HAVE HELP..
Staying on top of all the review sites take time
Following up with customers takes time and effort
One bad review can “kill” a business
Dealing with review sites takes time
Tracking progress takes analysis
PROVEN
RESULTS
Private Reviews
Aggregate
Public Reviews
Aggregate
Perception
Gap
Sample Client
Before
4.5
3.0
1.5
After Using service
for at least
6 months*
4.5
4.3
0.2
Net Improvement
+1.3
RETURN ON
INVESTMENT
A one-star rating increase leads to
a 5%-9% increase in revenue
Reviews = $$$
65.3% expect revenue to increase by at least 5%!
79.5% of business owners expect revenue to increase at least 1% with a one point star improvement.
Sources: Harvard Business School Study – October 2011
Woodbury University Business School, January 2014
REVIEWS MATTER ABOVE ALL THINGS. THEY IMPACT SEO.
IMPACT
Quantity
- At least 7 reviews on a review site (per studies)
- Google requires 5 reviews for a rating
- More reviews on a site can impact category searches
- The more reviews on site, the less likely fake reviews will have an effect (positive or negative)
Breadth
- The more review sites that have reviews, the more those sites show up on a Google search
- This also impacts SEO
- Include reviews on your own site
Balance
- Best way to overcome negative reviews is balancing them with positive reviews. Obviously a good rating is critical, but it should look balanced. Google SEO likes “review diversity” as well.
- Well balanced reviews quell concerns that reviews might be faked
- 20 “perfect 5” star reviews can be less believable than “18 perfect 5’s, 1 three-star and 1 two-star”
Recent
- New or more recent reviews are more relevant.
- Older reviews have less value to consumers because they may not indicate current service levels.
- When there are only old reviews, consumers assume that there aren’t any more happy customers
Consistency
- Name, Address and Phone Number should be consistent across all review sites.
- Search engines will give preference to businesses that have consistent listing data on review sites
Quality
- The text of reviews impacts SEO.
- The best reviews should include keywords associated with a business or a service provided by the business
Call us for a free no obligation consultation.
We’ll analyze your business reviews and we’ll show you how it works!
REVIEWS MATTER-GOOD REPUTATION IS BEST FORM OF MARKETING
PEOPLE SAY
Great service. Highly recommended. We started getting more reviews and calls right away.
Ameri Escape Room
I love this service. Just started and already getting new reviews.
Brian Kasday
One of the best marketing decisions I ever made. My new marketing campaign results were immediate! Thank you Brian for helping my business!
Zoran Dobrijevic
ABOUT OUR
SERVICES
-
PERSONALIZED 1 on 1 site review, monitoring & reporting
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Unlimited review collections & alerts
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Private review system with preview feature
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PERSONALIZED follow up service to share reviews on review sites
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Review Collection Campaigner
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Social media integration including Facebook, Twitter, Google+ and others
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Website integration apps with Live Testimonial Feeds
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Customizable couponing
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Optional survey service included
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No Contract – Cancel at any time
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Low Monthly Service – you would pay 5 to 10 times more for all these services if you bought them separately from others
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Reviews and Customer data belong to you
-
Phone Support – yes! You can talk to a live support person for assistance with our service.
INVEST in your REVIEWS, because a GOOD REPUTATION is the BEST FORM of Marketing
MOST ANGRY CUSTOMERS
VENT ONCE
If you can capture their frustration before they vent publicly, you can prevent negative reviews.
The vast majority of unhappy customers will only post 1 negative review*
Review Protector LLC
7652 Route 30
Irwin, Pennsylvania 15642
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